One Of The Leading CRM & xRM Specialists In Australia

Every organisation needs a CRM solution to help manage customer information and track opportunities to save time and money.  CDC Praxa’s CRM Practice can help achieve faster and more reliable decision making whilst providing improved customer service, loyalty and satisfaction.

Is your organisation looking to build loyal and profitable one-to-one customer relationships across Sales, Marketing and Customer Service with an affordable, easy-to-use CRM Solution?

By utilising Microsoft Dynamics CRM CDC Praxa’s CRM specialists will assist you in improving your customer satisfaction and loyalty through better understanding of your customer behaviour and needs.

Microsoft Dynamics CRM has been recognised by world leading research analysts such as Gartner and Forrester as the natural solution for SMEs and divisions of large enterprises that have a ‘Microsoft-centric’ IT strategy.

With CDC Praxa and Microsoft Dynamics CRM you can manage and track your marketing campaigns, fill your sales pipeline with qualified sales leads and opportunities as well as respond faster to customer service issues.

Work Your Microsoft Dynamics CRM The Way You Want It To

CDC Praxa will assist you in utilising Microsoft Dynamics CRM to its maximum potential, and making it work the way your business does, allowing you to quickly and easily customise applications to meet your unique business requirements without writing a single line of code, whilst increasing the average sale and/or purchase frequency, reinforcing your brand image, improving customer retention rates and more easily generating and tracking positive word of mouth and referrals.

Microsoft Dynamics CRM provides an intuitive Outlook-like user interface and gives your employees direct access to customer information through Outlook, enabling access to the information they need when they need it, in the office or on the road.

Microsoft Dynamics CRM leverages Microsoft technologies where appropriate such as Sharepoint for Dashboards and SQL Server Reporting Services for enhanced Analytics and Reporting.

Building Relational Business Application (xRM)

CDC Praxa has extensive experience and an outstanding reputation in the areas of enterprise & legacy integration and software development based on the Microsoft Dynamics CRM platform. CDC Praxa's dynamic application services have benefited many of our industry-specific customers who require specific line of business application (LOB). CDC Praxa is an authority in leveraging Microsoft Technology platform to help customers build and maintain their LOB applications.

Sharing Our Knowledge with the Dynamics CRM Community

CDC Praxa has 2 of the world’s 37 Most Valuable Professional (MVP) for Microsoft Dynamics CRM. MVPs freely share their deep knowledge, real-world experience, and impartial, objective feedback to help people enhance the way they use technology and they make exceptional contributions to technical communities, sharing their passion, knowledge, and know-how.

As an authority on Microsoft Dynamics CRM, CDC Praxa runs a Microsoft Dynamics CRM User Group which is recognised as a leading information knowledge site where CRM practitioners, partners and clients can stay connected, share and contribute to Microsoft Dynamics CRM best practice.

Click HERE to find out more about Microsoft’s MVP

Click HERE to go to the Microsoft Dynamics CRM User Group

CDC Praxa - A Reliable Partner

CDC Praxa is a Gold Microsoft Certified Partner and a certified Microsoft Partner in CRM with successful CRM implementations to some of Australia’s leading organisations in construction and manufacturing, healthcare, major governmental councils and agencies as well as leading financial institutions including Australia’s foremost securities and derivatives trading & management organisation and one of the five largest and most successful companies in Australia. CDC Praxa has an enviable position as the leading Microsoft Dynamics CRM expert in Australia and one of the leading CRM specialists in the country.

Resources

 Hosted CRM

 To CRM or Not To CRM?

 CRM User Group